Sales Policy | POPTOPIS

Effective Date: March 6, 2025

At POPTOPIS (https://poptopis.xyz/), we are dedicated to providing high-quality children’s clothing and an exceptional shopping experience. Our Sales Policy outlines important details regarding pricing, promotions, orders, payments, and more to ensure transparency and customer satisfaction.


1. Pricing & Promotions

✔ All prices displayed on POPTOPIS are in GBP (£) unless otherwise stated.
✔ Prices are subject to change without prior notice, but orders placed before price updates will not be affected.
✔ Promotional discounts, coupon codes, and special offers are valid for a limited time only and cannot be combined unless specified.
✔ Sale items, clearance products, or discounted goods are non-refundable and cannot be exchanged, unless defective.


2. Ordering Process

✔ Customers can browse and purchase items directly from POPTOPIS.
✔ Orders are confirmed via email once payment is successfully processed.
✔ Please review your order before checkout, as modifications may not be possible once the order is placed.
✔ In case of any issues with order processing, contact us at contact@poptopis.xyz immediately.


3. Payment Methods

POPTOPIS accepts the following secure payment options:

Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
PayPal
Apple Pay & Google Pay

💡 Important: Payment must be completed at the time of purchase. We do not accept cash on delivery (COD).


4. Shipping & Delivery

✔ Orders are processed within 1-3 business days (excluding weekends and holidays).
✔ Delivery times vary by location. Estimated shipping times are:

  • UK: 3-7 business days
  • International: 7-14 business days
    ✔ Customers will receive a tracking number via email once the order has been shipped.
    ✔ Shipping costs are calculated at checkout based on the destination and weight of the package.

For more details, check our Shipping Policy.


5. Order Cancellations & Modifications

✔ Orders can be canceled within 12 hours after placement for a full refund.
✔ Once an order is processed or shipped, cancellation is not possible.
✔ Changes to shipping addresses or product selections must be requested immediately via contact@poptopis.xyz.


6. Return & Refund Policy

✔ Customers can return eligible items within 14 days of delivery.
✔ Products must be unused, unwashed, and in original packaging to qualify for a return or exchange.
✔ Refunds are processed to the original payment method within 5-7 business days after the return is approved.
✔ Sale items and clearance products are non-refundable.

For full details, refer to our Refund & Return Policy.


7. Customer Support

For any questions or concerns about your order, feel free to reach out to our support team:

📍 Address: 66 Gloucester Road Street, Claonairigh, United Kingdom
📞 Phone: 077 3752 0530
📧 Email: contact@poptopis.xyz
🌐 Website: https://poptopis.xyz/