Shipping Policy | POPTOPIS

Effective Date: March 6, 2025

At POPTOPIS (https://poptopis.xyz/), we aim to provide fast, reliable, and affordable shipping for all our customers. This Shipping Policy explains the processing times, shipping rates, delivery estimates, and other important details regarding order shipments.

1. Order Processing Time

✔ Orders are processed within 1-3 business days (excluding weekends and holidays).
✔ Once your order is shipped, you will receive a tracking number via email.
✔ Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods & Estimated Delivery Times

We offer the following shipping options based on your location:

📦 United Kingdom (Domestic Shipping)

✔ Standard Shipping (3-7 business days)
✔ Express Shipping (1-3 business days)

🌍 International Shipping

✔ Standard International Shipping (7-14 business days)
✔ Express International Shipping (5-10 business days)

💡 Note: Delivery times may vary depending on location, customs clearance, and external factors beyond our control.

3. Shipping Costs

✔ Shipping fees are calculated at checkout based on the destination and order weight.
✔ Free shipping is available for orders over £50 (UK only).
✔ International shipping costs vary by country and carrier rates.

4. Tracking Your Order

✔ Once your order has shipped, you will receive an email with a tracking number.
✔ You can track your order through our Order Tracking Page.
✔ If you have not received your tracking details, please contact contact@poptopis.xyz.

5. Customs & Import Duties

✔ For international orders, customs duties, import taxes, and fees may apply depending on your country’s regulations.
✔ POPTOPIS is not responsible for additional customs charges—customers are responsible for paying any applicable fees.
✔ If an order is refused due to unpaid customs fees, we cannot provide a refund for the shipping cost.

6. Undeliverable or Lost Packages

✔ If an order is marked as delivered but not received, check with your local postal service before contacting us.
✔ If a package is lost during transit, we will assist you in filing a claim with the carrier.
✔ If a package is returned due to an incorrect shipping address provided by the customer, reshipping fees will apply.

7. Shipping Restrictions

✔ We currently do not ship to P.O. Boxes or military APO/FPO addresses.
✔ Certain remote areas may experience longer delivery times.

8. Delayed Shipments

✔ While we strive to meet delivery time estimates, delays may occur due to factors beyond our control, such as:

• Extreme weather conditions
• High shipping demand during peak seasons
• Customs processing delays
  ✔ If your order is significantly delayed, please contact us at contact@poptopis.xyz for assistance.

9. Contact Us

For any shipping-related inquiries, feel free to reach out:

📍 Address: 66 Gloucester Road Street, Claonairigh, United Kingdom
📞 Phone: 077 3752 0530
📧 Email: contact@poptopis.xyz
🌐 Website: https://poptopis.xyz/

💖 POPTOPIS – Fast & Reliable Shipping for Your Little One’s Fashion Needs!

Payment Policy | POPTOPIS

Effective Date: March 6, 2025

At POPTOPIS (https://poptopis.xyz/), we are committed to providing a secure and hassle-free shopping experience. This Payment Policy outlines the accepted payment methods, transaction security, and important terms related to payment processing.

1. Accepted Payment Methods

We offer multiple secure payment options for a convenient checkout experience:

✔ Credit/Debit Cards – Visa, MasterCard, American Express, Discover
✔ PayPal – Secure and fast payment via PayPal accounts
✔ Apple Pay & Google Pay – Quick and contactless payment
✔ Klarna/Afterpay (if applicable) – Buy now, pay later options (availability depends on your country)

💡 Note: Payments must be made in GBP (£) unless stated otherwise. Currency conversion fees may apply for international transactions.

2. Payment Processing

✔ Orders will be processed only after successful payment authorization.
✔ Once your payment is completed, you will receive a confirmation email with your order details.
✔ If a payment is declined or fails, please check with your bank or try an alternative method.

3. Secure Transactions

✔ POPTOPIS ensures all transactions are encrypted and processed through secure payment gateways.
✔ We use SSL (Secure Socket Layer) encryption to protect your payment details.
✔ We do not store credit/debit card details—all transactions are handled by trusted third-party payment processors.

4. Payment Issues & Solutions

If you experience any payment issues, please check the following:

✔ Ensure that your card details are correct (card number, expiry date, CVV).
✔ Check if your bank has blocked international transactions (for non-UK customers).
✔ Try a different payment method or contact your bank for assistance.
✔ If the issue persists, email us at contact@poptopis.xyz for further help.

5. Refund Processing for Canceled Orders

✔ If an order is canceled before shipping, the full amount will be refunded to the original payment method.
✔ Refunds are typically processed within 5-7 business days, depending on your bank.

For details on refunds, check our Refund & Return Policy.

6. Taxes & Additional Fees

✔ All product prices include applicable UK VAT (Value Added Tax).
✔ For international orders, customs duties or import taxes may apply (paid by the customer upon delivery).

7. Fraud Prevention

✔ To ensure secure transactions, POPTOPIS reserves the right to cancel any order suspected of fraud or unauthorized payment.
✔ We may request additional verification (such as ID confirmation) for high-value purchases.

8. Contact Us

For any payment-related questions, feel free to contact us:

📍 Address: 66 Gloucester Road Street, Claonairigh, United Kingdom
📞 Phone: 077 3752 0530
📧 Email: contact@poptopis.xyz
🌐 Website: https://poptopis.xyz/