Shipping Policy | POPTOPIS
Effective Date: March 6, 2025
At POPTOPIS (https://poptopis.xyz/), we aim to provide fast, reliable, and affordable shipping for all our customers. This Shipping Policy explains the processing times, shipping rates, delivery estimates, and other important details regarding order shipments.
1. Order Processing Time
✔ Orders are processed within 1-3 business days (excluding weekends and holidays).
✔ Once your order is shipped, you will receive a tracking number via email.
✔ Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods & Estimated Delivery Times
We offer the following shipping options based on your location:
📦 United Kingdom (Domestic Shipping)
✔ Standard Shipping (3-7 business days)
✔ Express Shipping (1-3 business days)
🌍 International Shipping
✔ Standard International Shipping (7-14 business days)
✔ Express International Shipping (5-10 business days)
💡 Note: Delivery times may vary depending on location, customs clearance, and external factors beyond our control.
3. Shipping Costs
✔ Shipping fees are calculated at checkout based on the destination and order weight.
✔ Free shipping is available for orders over £50 (UK only).
✔ International shipping costs vary by country and carrier rates.
4. Tracking Your Order
✔ Once your order has shipped, you will receive an email with a tracking number.
✔ You can track your order through our Order Tracking Page.
✔ If you have not received your tracking details, please contact contact@poptopis.xyz.
5. Customs & Import Duties
✔ For international orders, customs duties, import taxes, and fees may apply depending on your country’s regulations.
✔ POPTOPIS is not responsible for additional customs charges—customers are responsible for paying any applicable fees.
✔ If an order is refused due to unpaid customs fees, we cannot provide a refund for the shipping cost.
6. Undeliverable or Lost Packages
✔ If an order is marked as delivered but not received, check with your local postal service before contacting us.
✔ If a package is lost during transit, we will assist you in filing a claim with the carrier.
✔ If a package is returned due to an incorrect shipping address provided by the customer, reshipping fees will apply.
7. Shipping Restrictions
✔ We currently do not ship to P.O. Boxes or military APO/FPO addresses.
✔ Certain remote areas may experience longer delivery times.
8. Delayed Shipments
✔ While we strive to meet delivery time estimates, delays may occur due to factors beyond our control, such as:
- Extreme weather conditions
- High shipping demand during peak seasons
- Customs processing delays
✔ If your order is significantly delayed, please contact us at contact@poptopis.xyz for assistance.
9. Contact Us
For any shipping-related inquiries, feel free to reach out:
📍 Address: 66 Gloucester Road Street, Claonairigh, United Kingdom
📞 Phone: 077 3752 0530
📧 Email: contact@poptopis.xyz
🌐 Website: https://poptopis.xyz/